Refund policy

Personalised Items — No Refunds or Returns

Because our products are made especially for you, personalised and custom items are non-refundable and non-returnable. This includes any item made to order, engraved, printed with a name, or otherwise customised. Please double-check all details (names, spellings, dates) before placing your order.

If you have any questions about whether an item is personalised, contact us before purchasing at contact@thegiftshopsociety.com.